Delivery

Shipping

Every order is carefully prepared and shipped within 24 to 48 business hours after payment confirmation.

As soon as the package is taken charge of, the available tracking information will be communicated to you.

Our carriers

We work with Mondial Relay, Colissimo, and Chronopost, depending on the destination and the delivery method available at the time of order.

Options and applicable rates are indicated before payment.

Delivery times

The delivery time depends on the carrier and the destination. When an estimated delivery time is available, it is displayed before or after the order and updated via package tracking.

Pickup point

If you choose delivery to a pickup point, remember to collect your package within the time frame indicated by the carrier.

An uncollected package may be returned to us, and a new shipment may incur additional shipping costs.

An error in your address?

Contact us as soon as possible.

We will do our best to correct it as long as the package has not been handed over to the carrier. After shipment, a modification can no longer be guaranteed.

A problem with delivery?

Package stuck, lost, or damaged?

Write to us with your order number. We will check the tracking and, if necessary, take steps with the carrier.