Terms and Conditions of Sale and Use

These General Terms and Conditions of Sale (hereinafter referred to as "GTC") govern the sale of products on the JM Selected Clothing online store, accessible at https://www.jmclothing.fr, to consumers acting for non-professional purposes.

These GTC are accessible at any time on the website. Placing an order implies that the customer has read them before committing to the purchase.

Mandatory legal provisions applicable to consumers take precedence over any conflicting stipulations in these GTC.

JM Selected Clothing primarily sells individually selected clothing and accessories offered in limited quantities.

Unless otherwise stated on the product page, each listing corresponds to the item precisely photographed and offered for sale. The photographs are therefore intended to allow the customer to examine as precisely as possible the item they will receive.

Each listing indicates, according to the available information, the main characteristics of the product: brand, model, size, color, condition, measurements, composition, references, or other useful information.

Customers are invited to carefully examine all photographs, the description, and the measurements provided before ordering.

As dimensions are measured manually, a minimal variation in measurement may exist without constituting a defect in conformity in itself.

Similarly, screen settings, lighting conditions, or display devices may lead to slight differences in color perception. This precision, however, cannot justify a substantial difference between the product presented and the product delivered.

The trademarks, trade names, logos, and distinctive signs present on the products offered remain the property of their respective owners.

They are used on the site to identify and describe the products concerned.

Unless expressly stated otherwise, JM Selected Clothing is not affiliated with, sponsored by, or endorsed by the owners of the third-party brands presented on the products.

No use of these signs on the site should be interpreted as granting JM Selected Clothing a proprietary right over the brands concerned or as asserting the existence of an official partnership not expressly indicated.

Items are offered while supplies last.

Given the limited quantities, a product may quickly become unavailable and restocking a given style, size, or color is never guaranteed.

The presence of a product in the cart does not definitively guarantee its availability until the order has been validly finalized.

If, despite the inventory management systems in place, a product ordered turns out to be exceptionally unavailable, JM Selected Clothing will inform the customer as soon as possible and proceed with a refund of the corresponding amounts if they have already been received.

The customer selects the product(s) they wish to purchase and checks the order summary before validation.

It is their responsibility to check the products ordered, the size, the price, the delivery method, and their billing and delivery details.

The final validation of the payment process constitutes an order with an obligation to pay. The law specifically requires that this obligation be clearly brought to the consumer's attention at the time of validation.

An order confirmation is then sent to the email address provided by the customer.

The customer is responsible for the accuracy of the information they provide. An error can, in particular, lead to a delay or failure in delivery.

JM Selected Clothing may carry out verifications reasonably necessary to secure a transaction.

An order cannot be arbitrarily refused. However, the law allows a professional to refuse a sale when they have a legitimate reason.

Subject to applicable regulations, reasons that may justify enhanced verification, temporary suspension of processing, or, when circumstances legally justify it, refusal or cancellation, include: serious suspicion of fraud or identity theft, refused or irregular payment, clearly inconsistent information, objective impossibility of delivering the order, clear technical error substantially affecting the transaction, or use of the site for fraudulent purposes.

JM Selected Clothing may request additional information strictly necessary for the verification in question.

No decision may be based on a discriminatory reason or one otherwise prohibited by law.

The applicable prices are those displayed on the website at the time of the order.

They are expressed in euros, all taxes included when VAT is applicable.

Any applicable delivery charges are indicated separately before final validation of the order.

JM Selected Clothing may change its prices at any time for future orders. A subsequent change does not affect an order that has already been validly concluded.

In the event of a clear and objectively identifiable display error regarding a price, the situation may be dealt with in accordance with applicable legal rules, without this clause allowing for a unilateral modification of the price of a validly concluded sale.

The price is payable at the time of order using the payment methods offered at checkout.

Payments are processed by the payment service providers offered by the store. JM Selected Clothing is not intended to directly receive or store complete confidential credit card data when it is processed by these providers.

An order may remain pending until payment has been confirmed.

In the event of a payment refusal, cancellation, or invalidation by the relevant provider, the order may not be fulfilled.

Any fraudulent use of a payment method may lead to necessary measures to protect JM Selected Clothing and the third parties concerned, without prejudice to the rights of the legitimate holder of the payment method.

Unless otherwise stated, orders with confirmed payment are prepared and handed over to the carrier within 24 to 48 business hours.

Depending on the destination and the options offered during the order, shipments can notably be carried out by Mondial Relay, Colissimo or Chronopost.

Detailed delivery times and terms are specified in the Shipping Policy, which supplements these General Terms and Conditions of Sale.

JM Selected Clothing remains fully responsible for the proper execution of the distance selling contract, including when certain services are performed by a service provider, subject to the exonerating circumstances provided by law.

In the event of an incorrect or incomplete address, failure to collect the package, or a return attributable to the customer, a new free shipment is not automatically due. Where permitted by law, additional costs actually incurred may be requested before a new shipment.

The customer is invited to contact JM Selected Clothing promptly in the event of a delivery problem.

The consumer benefits from the legal right of withdrawal applicable to distance sales.

They have 14 days from receipt of the item to communicate their decision to withdraw, without having to justify their decision.

Withdrawal can be exercised, in particular, by means of the form provided on the site, the electronic functionality made available to the consumer, or any other unambiguous declaration clearly expressing their will to withdraw.

Since June 19, 2026, contracts concluded via an online interface must include an electronic functionality allowing the exercise of the right of withdrawal.

After notification, the product must be returned within the applicable legal period.

In the case of a simple withdrawal, the direct return costs are borne by the consumer, in accordance with the information provided before the purchase.

Detailed terms and conditions are set out in the Return and Refund Policy, which supplements these GTC.

The consumer may reasonably examine and try out the product in order to establish its nature, characteristics, size and proper functioning.

However, they remain responsible for any depreciation resulting from handling beyond what is necessary for this examination.

Depending on the circumstances and the objectively observed loss of value, excessive handling may include: wearing the garment beyond a reasonable try-on, washing or cleaning, stains, persistent odours, modification, deterioration or disappearance of elements resulting in a real loss of value.

When depreciation can be legally attributed to the consumer, a proportionate reduction corresponding to the actual loss of value suffered may be applied to the refund.

The right of withdrawal is therefore not comparable to a rental service or temporary use of items.

In the event of a valid withdrawal, JM Selected Clothing will refund the amounts due without undue delay within the legal timeframe.

For a sale of goods, JM Selected Clothing may postpone the refund until the product is recovered or until the consumer provides proof of its shipment, whichever comes first.

When an item is actually received before sufficient proof of shipment has been provided, it may be inspected to verify its identity, its correspondence with the product shipped, and its condition.

The refund will be made using the same payment method as initially used, unless otherwise agreed in accordance with the law.

If the customer chose an initial delivery method that was more expensive than the standard method offered by JM Selected Clothing, the corresponding supplement does not have to be reimbursed as part of the withdrawal.

The right of withdrawal for change of mind is distinct from the legal guarantees applicable when an item actually has a defect.

JM Selected Clothing is liable for the legal guarantee of conformity under the conditions provided for in articles L.217-3 and following of the Consumer Code. The seller is particularly liable for defects of conformity that appear within two years of delivery of the goods.

In the event of a lack of conformity, the consumer benefits, in particular, according to the applicable legal conditions, from conformity by repair or replacement or, when these solutions are not possible or the legal conditions are met, from a price reduction or termination of the contract.

The consumer also benefits from the guarantee against hidden defects provided for in articles 1641 and following of the Civil Code.

Any order-related issues can be reported to:

support@jmclothing.fr

For efficient processing, the customer is requested to provide their order number and a precise description of the issue encountered.

When reasonably necessary for the analysis of a complaint, additional information may be requested, such as photographs of the product, its packaging, or the shipping label.

These requests are solely for the purpose of examining the case and do not deprive the consumer of their legal rights.

The product concerned must be kept during the processing of a complaint when it is reasonably necessary for its examination or its eventual return.

The use of the store, payment, return or claim facilities for fraudulent purposes is prohibited.

The following, in particular, may give rise to legally appropriate measures: fraudulent use of a payment method, intentional false declarations, substitution of a returned item, falsification of supporting documents, attempting to simultaneously retain the product and its refund without legal basis, or any other behaviour intended to unduly obtain an advantage.

JM Selected Clothing reserves the right to retain elements reasonably necessary for the defence of its rights, to dispute a request or a chargeback when it appears unfounded and, when justified, to transmit the relevant elements to payment providers, carriers, platforms or competent authorities.

This clause does not limit any legitimate consumer right, including their right to make a justified complaint, to exercise their right of withdrawal or to refer a matter to a mediator, bank or competent authority.

JM Selected Clothing is responsible for fulfilling its obligations within the limits provided by law.

No provision of these GTC is intended to exclude or limit any liability that cannot be legally excluded or limited.

However, JM Selected Clothing cannot be held responsible for non-performance attributable to the consumer, an event having the legal characteristics of force majeure or, under the conditions provided by the regulations applicable to distance selling, an unforeseeable and insurmountable event attributable to a third party to the contract.

Elements belonging to JM Selected Clothing present on the website, including its trade name, logo, graphic designs, original photographs, texts, videos, and other original content, are protected under the applicable intellectual property rights.

Any unauthorized reproduction, extraction, adaptation, distribution, or exploitation of protected content belonging to JM Selected Clothing may be subject to appropriate measures.

This provision does not grant JM Selected Clothing any rights over trademarks, logos, or other elements belonging to third parties and legitimately appearing on the products presented.

The personal data required for orders and the operation of the store are processed in accordance with applicable regulations.

Detailed information regarding the data collected, the purposes of processing, recipients, retention, and individual rights is set forth in the Privacy Policy.

These GTC are governed by French law.

However, when the customer is a consumer residing in another country and benefits from more protective mandatory provisions which cannot be contractually waived, these GTC shall not deprive them of these protections.

In the event of a dispute, the parties are encouraged to first seek an amicable solution.

Failing an amicable resolution or mediation, the dispute may be submitted to the competent courts in accordance with the applicable legal rules.

JM Selected Clothing may update these GTCs, in particular to reflect legislative, regulatory, technical or operational changes.

The GTCs applicable to an order are those that were brought to the customer's attention when the order was placed.

A subsequent amendment does not retroactively alter the terms of an order already concluded, unless otherwise provided by law.

These conditions govern access to and use of the JM Selected Clothing online store, accessible at https://www.jmclothing.fr.

They supplement the General Terms and Conditions of Sale, the Return and Refund Policy, the Shipping Policy, the Privacy Policy, and other legal information available on the website.

In the event of a contradiction specifically concerning an order or a sale, the General Terms and Conditions of Sale and the mandatory legal provisions applicable to the consumer shall prevail.

No provision of these conditions can have the effect of removing or limiting a mandatory right recognized for the consumer.

JM Selected Clothing strives to ensure the accessibility and proper functioning of the site.

However, access may be temporarily interrupted, limited, or modified, particularly for maintenance operations, updates, security requirements, a technical incident, or circumstances beyond JM Selected Clothing's control.

Such interventions do not affect the rights attached to orders already placed.

JM Selected Clothing may change the presentation, features, and content of the site at any time, subject to its legal and contractual obligations.

The site must be used lawfully and fairly, in accordance with its purpose.

Users undertake, in particular, not to use the site for the purpose of undermining its operation, its security, the rights of JM Selected Clothing, the rights of third parties, or applicable legal provisions.

Prohibited behaviors, to the extent permitted by law, include attempting to gain unauthorized access to protected systems or areas, circumventing technical security measures, intentionally disrupting the operation of the store, introducing malicious programs, making fraudulent payment attempts or identity theft, or using the site's features for fraudulent purposes.

The use of automated processes intended to or having the effect of disrupting the site, circumventing its technical protections, or substantially or systematically extracting its content for unauthorized purposes is prohibited within the limits provided by law.

It is notably forbidden to use robots, scripts, or other automated processes for the purpose of mass reproduction of photographs, descriptions, product sheets, or other content specific to JM Selected Clothing, to create a substantial copy of the store, or to divert its technical resources.

This provision does not hinder legally authorized activities, particularly those of search engines or services to which JM Selected Clothing has given access, nor the exceptions provided by law.

Original content created for JM Selected Clothing, including its original photographs, texts, graphic designs, visual elements, videos, logo and other creations subject to protection, remain the property of their respective owners.

Subject to exceptions provided by law, their reproduction, representation, adaptation, extraction or exploitation without authorization may be prohibited.

The Intellectual Property Code generally prohibits the reproduction or representation of a protected work without the consent of its owner, subject to legal exceptions.

Normal browsing of the site for personal use does not confer any ownership rights over its content.

This clause does not claim rights to elements belonging to third parties.

The brands, logos, trade names, and other distinctive signs visible on the products offered remain the property of their respective owners.

Their presence on the site is intended to identify or describe the products concerned.

Unless expressly stated otherwise, JM Selected Clothing does not claim any affiliation, endorsement, approval, sponsorship, or authorized reseller status by the owners of these brands.

These terms do not confer upon JM Selected Clothing any ownership rights over these brands or distinctive signs.

When a customer account is offered, the user is responsible for the accuracy of the information they provide and for the confidentiality of their access credentials.

Any suspicious or unauthorized use of an account must be reported to JM Selected Clothing as soon as possible.

For security reasons, suspected fraud, or account protection, certain features may be temporarily suspended when a reasonable and proportionate measure is necessary.

A suspension or closure of an account cannot deprive the consumer of the rights associated with an already concluded order or access to information to which they are entitled by law.

It is forbidden to use the ordering, payment, delivery, return, refund or complaint mechanisms for fraudulent purposes.

Behaviors that may be subject to verification when objectively observed include, but are not limited to: fraudulent use of a payment method, identity theft, document forgery, willful substitution of a returned product, intentional false declaration or attempt to obtain a refund or benefit to which the user knows they are not entitled.

JM Selected Clothing may retain and disclose relevant information when necessary and legally permitted to defend its rights, respond to a payment provider, carrier, platform, mediator, authority or court.

Where objective elements reveal a serious risk of fraud, security, or misuse, JM Selected Clothing may take reasonable and proportionate measures to protect the site and the individuals concerned.

Depending on the circumstances, these measures may include a request for additional verification, temporary suspension of certain functionalities, or blocking of clearly malicious access.

When a sale to a consumer is concerned, any refusal must be based on a legitimate reason. Consumer law prohibits arbitrarily refusing to sell a product to a consumer.

No measure may be based on discriminatory grounds or grounds otherwise prohibited by law.

Any person who believes that content on the site infringes their rights may contact JM Selected Clothing at:

support@jmclothing.fr

In order for the request to be seriously considered, it is recommended to specify, in particular, the content or product concerned, the nature of the right invoked, and the elements allowing for understanding and, where relevant, justifying the request.

JM Selected Clothing may review the situation and take any appropriate action based on the information available and applicable legal obligations.

Reports made in good faith and the legitimate exercise of a right with JM Selected Clothing, a platform, a rights holder, or an authority are not prohibited in any way.

Conversely, intentionally fraudulent or abusive behavior aimed at causing unjustified harm to JM Selected Clothing may be documented and, when the legal conditions are met, lead to any appropriate action.

When a user voluntarily sends a review, photograph, video, or other content to JM Selected Clothing, simply sending this content does not automatically transfer all intellectual property rights that may be attached to it to JM Selected Clothing.

When JM Selected Clothing wishes to publish customer content for commercial or promotional purposes, appropriate authorization must be obtained when necessary.

JM Selected Clothing reserves the right not to publish or to remove from its own spaces content that is manifestly unlawful, fraudulent, abusive, infringing on the rights of a third party, or unrelated to the purpose of the service, subject to the rules applicable to any review systems used.

JM Selected Clothing takes reasonable care to ensure the accuracy of the information published.

However, a material, typographical, or technical error may occur.

When an error is detected, it can be corrected as soon as reasonably possible.

A clear error does not automatically give a user an advantage to which they could not reasonably believe they were entitled, subject to applicable legal rules and rights attached to already validly concluded contracts.

Some features may depend on third-party providers, including Shopify, payment providers, or carriers.

These services may be subject to their own terms and policies.

JM Selected Clothing cannot guarantee the permanent operation of services entirely operated by third parties. However, this stipulation does not limit the responsibilities that the law places on JM Selected Clothing towards the consumer concerning the fulfillment of an order.

Any attempt to intentionally compromise the security, integrity, availability, or operation of the site is prohibited.

JM Selected Clothing may implement technical and organizational measures reasonably necessary to detect, prevent, and address security incidents or fraudulent behavior.

Any data potentially used for this purpose will be processed in accordance with personal data protection regulations.

The user remains responsible for their use of the site and the information they provide on it.

JM Selected Clothing is not responsible for damages directly caused by unlawful, fraudulent, or non-compliant use attributable to the user.

Nothing in these terms and conditions excludes or limits any liability that cannot be lawfully excluded or limited.

These conditions may be amended, in particular to take into account legislative, regulatory, technical or functional changes to the site.

The applicable version is the one available at the time of the use concerned.

Amendments to these conditions cannot retroactively reduce contractual rights already acquired by a consumer under a previous order.

These terms and conditions are governed by French law.

Where the user, as a consumer, benefits from mandatory provisions that are applicable to them and which cannot be contractually derogated from, these conditions shall not deprive them of these protections.

The terms and conditions concerning complaints, mediation and disputes relating to a sale are specified in the General Terms and Conditions of Sale.

For any questions regarding the use of the site or to report a problem:

Contact us